What to Do When California DMV Records Are Incorrect

Incorrect California DMV records can interfere with a vehicle sale, title transfer, registration or loan. The information shown on a title or registration may also conflict with a purchase agreement, loan document or other supporting record.

These problems should be addressed before another transaction is attempted. Continuing with inaccurate information can make an already complicated situation more difficult.

Common California DMV Record Errors

An incorrect California DMV record may involve:

• A misspelled or incorrect owner name

• A missing registered owner or legal owner

• Incorrect lienholder information

• The wrong vehicle identification details

• An inaccurate odometer or mileage record

• Incorrect registration fees

• Information from a previous owner that was never properly updated

• DMV records that conflict with a sales contract or loan agreement

The appropriate correction depends on the type of error, how it occurred and which documents are available.

Compare the Records Carefully

Start by comparing the California title and registration with the documents connected to the transaction. These may include a bill of sale, purchase agreement, loan contract, odometer disclosure or previous ownership documents.

Write down each difference you find. Do not erase, cross out or change information on an official title unless specifically instructed to do so by the California DMV or a qualified professional.

Determine Where the Incorrect Information Began

Some errors may have been submitted by an owner, dealership or lender. Others may have been entered incorrectly during processing.

Identifying the source of the problem can help determine which parties, signatures and supporting documents may be required. When previous owners or older transactions are involved, additional research may be necessary.

Keep Copies of Everything

Make clear copies of all available documents before submitting originals. Keep records of correspondence, tracking numbers and any instructions received.

When original documents must be mailed, use a trackable delivery service. This provides confirmation that the paperwork reached its intended destination.

Get Help with Complicated Record Corrections

Some straightforward errors may be corrected directly through the California DMV. More difficult situations may involve incomplete paperwork, previous owners, lienholders, dealerships or conflicting documents.

TLB Vehicle Registration Services helps clients review complicated errors involving California title and registration records. We organize the facts and supporting documentation needed to pursue an accurate correction.

Clients may live anywhere in the United States, but the record problem must involve the California DMV.

Every Correction Is Different

California DMV record corrections depend on the facts, documents and parties involved. Processing times and outcomes vary, and a particular result cannot be guaranteed.

If incorrect California DMV records are delaying a title, registration, sale, transfer or loan, contact TLB Vehicle Registration Services to discuss the situation.

TLB Vehicle Registration Services is an independent service provider. We are not the California Department of Motor Vehicles, are not affiliated with any government agency and do not provide legal advice.